- Information VectorVest collects
Users can visit the public or “free” sections of our websites without identifying themselves or volunteering personal information. But to otherwise utilize the Services and associated features, a user must first register with VectorVest. When a user registers, we may request certain personal information, including, but not limited to, contact information, such as the users name, mailing address, telephone number, e-mail address, credit/debit card information, transactional payment information, and demographic information such as age and gender. VectorVest collects personal information when a user voluntarily provides VectorVest with this information or where such information is required or permitted to be collected by law or professional standards. Please use your discretion when providing sensitive information to VectorVest, and under any circumstances. This site is being monitored by one or more third-party monitoring software(s) and may capture information about your visit that will help us improve the quality of our service. You may control the data being collected from your visit by visiting https://sitespyiq.com through a universal consumer options page located at:
BY REGISTERING AND/OR SUBMITTING PERSONAL INFORMATION TO VECTORVEST, YOU CONSENT TO VECTORVEST’S USE OF THIS INFORMATION FOR BUSINESS PURPOSES AND AS DESCRIBED HEREIN AND CONSENT TO THE TRANSFER AND STORAGE OF SUCH INFORMATION TO AND IN VECTORVEST’S DATABASES IN ACCORDANCE WITH THIS PRIVACY STATEMENT. BY REGISTERING AND/OR SUBMITTING PERSONAL INFORMATION TO VECTORVEST, YOU CONSENT TO VECTORVEST’S PROVIDING AND DISSEMINATING THIS INFORMATION TO THIRD PARTIES FOR BUSINESS PURPOSES AND CONSENT TO THE TRANSFER AND STORAGE OF SUCH INFORMATION TO AND BY SUCH THIRD PARTIES. Your personal information is not used by us or provided to third parties for other purposes, unless we obtain your permission, or unless otherwise required or permitted by law or professional standards.
- Purposes of Data Collection
VectorVest gathers, collects, stores, organizes, and retrieves information and data about users of the Services both collectively and individually. For example, we gather what areas of our websites users visit most frequently, what Services users access most often, and trends or patterns in responses to educational course questions. VectorVest processes personal information both as a Processor and as a Controller as defined by the GDPR. VectorVest will be the Controller for user data. All data collected by VectorVest will be stored in SalesForce.com. All hosting is performed in accordance with security regulations. VectorVest automatically logs IP addresses, session sources, and other data which tracks users’ access to the Services. We analyze these logs for sales and marketing purposes, as well as for system performance monitoring. These logs are analyzed for the aggregate trends and patterns they reveal about users of the Services, not for the behaviors of individual users. This information provides us with aggregate data that VectorVest may use to improve the Services. VectorVest also gathers personal information about users of the Services individually, for example for provision of customer service and support, billing, security, compliance with the VectorVest Subscriber Agreement, network management, user surveys, sales management, sales support, newsletters, marketing, user group memberships, event registrations, sponsorships, offers of related products and services, and other exchanges of information. We may also use the information you send to us to communicate with you via email, and possibly other means, regarding products, services, offers, promotions, or events we think may be of interest to you or to send you our newsletter, if this is in accordance with your marketing preferences. You will always be able to opt-out of such communications at any time through the processes outlined in section 7 below.
- What VectorVest does with the information it collects
In addition to the foregoing, VectorVest may use aggregated personal information to determine the demographic composition of our user base and to distribute statistics and general marketplace information about VectorVest. This aggregate information does not identify specific users. Certain non-personal information regarding users is recorded by the standard operation of the Internet servers hosting the Services. This information is primarily used to provide users of the Services with an enhanced online experience. VectorVest may disclose aggregated user statistics in order to describe the Services to prospective partners, advertisers, purchasers, and other third parties, and for other lawful purposes.
Some features of the Services may be offered in conjunction with an unaffiliated third party, such as another entity, service provider or brokerage offering or integrating with the Services and contracting with VectorVest as a vendor or with VectorVest as a client to provide the Services or integration to users. In order to provide the Services or the integration, it may be and sometimes is necessary for users and/or VectorVest to share personal information and data of users with unaffiliated third parties.
- The Services, including ProfitLocker Pro ™ — relation to Third Party Yodlee
VectorVest has a contract with Yodlee. As a client of Yodlee, VectorVest uses and integrates with Yodlee to link VectorVest user brokerage accounts with third party brokerages to VectorVest’s Services including, but not limited to, in connection with a VectorVest software product named ProfitLocker Pro™ that is for stop guidance, and to help investors analyze the holdings in their brokerage accounts, to know what to buy, when to buy and when to sell. The Yodlee software may be or is silently integrated into VectorVest’s existing platforms and Services, such that it may appear to the user or consumer of the Services, including of ProfitLocker Pro™ that he or she is interacting with VectorVest and has no idea he or she is logging into or using a Yodlee product. You understand that when you enter your brokerage account credentials and login information (i.e., username and password), account access information and/or registration information, in connection with the Services, including ProfitLocker Pro™, Yodlee has access to it and stores a copy of such information and data on its own system after the connection is made between your brokerage account and any VectorVest product or service. You understand that once Yodlee has access to your brokerage account and login information, Yodlee may and does routinely extract data from your account. Although we hope it never happens, you understand and agree that there is always a risk that Yodlee or any third party to whom we or you disclose your information and data, might continue to use a stored copy it has made of your information and data or might otherwise violate laws related to your information and data and the use and storage thereof even after you have severed the connection between your brokerage account and the VectorVest product or service or even after you no longer provide consent to the Yodlee or third-party use of the same. Such might be the case despite any representations and assurance made by Yodlee or third parties to VectorVest that such events and use after severance will not occur. You understand and are provided notice that Yodlee has in the past been accused of aggregating individual consumer data and information, including bank account balances and transaction histories, and selling it to third parties for a fee, and that you have been given notice of Yodlee’s alleged business practices and conduct as alleged in a court Complaint concerning consumer data and information and account log-in credentials and the storage and use thereof, which have been appropriately disclosed to you. You agree that you have been informed of the risk of Yodlee or any third party in possession of your information and data continuously accessing and extracting information from your account and selling it to third parties without your knowledge or consent, and that Yodlee’s or any third party’s involvement with your data and information might unfortunately go well beyond the limited consent provided by you to facilitate a connection between your brokerage account and VectorVest, and you willingly and knowingly assume and accept and agree to that risk. In the spirit of providing full disclosure and the facts to allow you to provide an informed consent before using and subscribing the Services, including, ProfitLocker Pro™, VectorVest wishes to advise its users and consumers of the Services and ProfitLocker Pro™ and hereby informs them that Yodlee is currently or once was a defendant party in a class action lawsuit, Case No. No. 3:20-cv-05991 filed in federal court in Northern California in August, 2020, in which the plaintiff, Deborah Wesch, alleges in the Complaint that Yodlee’s business practice of collecting, extracting, and selling personal data violates several privacy laws, such as the California Consumer Privacy Act (CCPA), California’s Financial Information Privacy Act (CalFIPA), the California Online Privacy Protection Act (CalOPPA), and the Gramm-Leach Bliley Act (GLBA) Privacy Rule. The plaintiff has alleged that once Yodlee has access to the individual’s account, Yodlee routinely extracts data from the user’s account, even after an individual has severed the connection between its bank account and the third-party service. The plaintiff has alleged that after access is revoked, Yodlee accesses the account by relying on their own stored copy of the individual’s credentials. The plaintiff has alleged that Yodlee then aggregates the data, including bank account balances and transaction histories, and sells it to third parties for a fee. The Plaintiff alleges that Yodlee continuously accessed and extracted information from her account and sold her personal data to third parties without her knowledge or consent. A copy of the class action Complaint is here.
- Additional Information About Disclosures to and interactions with third parties
- What is a cookie?
- User Options — Opt-Out
Users of the Services should contact us at the address below with any questions about the information that we collect from users. Users may opt out of receiving any future direct marketing or promotional electronic mailings from VectorVest by following the unsubscribe procedures indicated in the mailing. Additionally, if a user does not want his or her information to be shared, or does not wish to receive telephone solicitations, users may opt out of the sharing or solicitations by calling us at (888) 658-7638, writing to us at the address below, or emailing us at [email protected], indicating that he or she wishes to opt out. Users will still receive non-promotional communications such as service-related emails.
- User Access to Information
VectorVest acknowledges the individual’s right to access their personal data. VectorVest offers users the ability to edit, correct, change, delete, or transfer the information and data collected during registration or exercise any other subject right available to users under the EU General Data Protection Regulation. Users may access this information at any time and as often as necessary by choosing the “Update your customer profile” option or other similar functionality offered in the Services. To access or change your personal information, log in to your account through the Services. For editing data not available through such an account, please call us at (888) 658-7638, write to us at the address below, or email us at [email protected]
All user personal information stored by VectorVest is stored on servers at a location designed specifically to ensure that no unauthorized individuals have access to the server or its data. We also have appropriate managerial procedures in place to safeguard the information we collect.
- European Data Protection for Residents of the EU or Switzerland
- Complaints and Dispute Resolution for Residents of the EU or Switzerland
- Complaints and Dispute Resolution for Residents outside of the EU and Switzerland
- User Consent, Waiver and Release
- Contact Us
The information provided is intended to be transparent, concise, and understandable. If you have any questions or complaints regarding this policy, please contact: Ms. Linda Royer Chief Operating Officer VectorVest, Inc. 2650 W. Market Street Ste 1A Akron, OH 44333 e. [email protected] p. (330) 867-2814, ext. 502 f. (216) 803-0880
- “Do Not Track” Disclosure
VectorVest does not knowingly collect or solicit personal information from anyone under the age of thirteen. No one under thirteen years old should attempt to register for VectorVest services or send any information to VectorVest. VectorVest will delete any information collected from a child under the age of thirteen from our services expediently once it is identified. Should you believe a child under the age of thirteen has provided us with personal information, call us at (888) 658-7638, write to us at the address above, or email us at:
Revision Date: July 17, 2021